Privacy Policy

Privacy Policy

Privacy Policy

How We Collect and Use Your Information

We may collect personal information in the following ways:

  • When you fill in forms on our website, contact us via email or phone, engage with us on social media, or speak with us at our centre.

  • When you register for our services, book a visit, or sign up for our email newsletter.

  • If you take part in a survey or promotional offer.

This may include your name, phone number, email address, home address, and booking details. Please note that we do not store or process credit/debit card details directly—payments are processed securely through our trusted payment partner, and all transactions are encrypted.

Additionally, we may retain records of your visits and transactions to help us fulfill services and improve your experience.

Data Storage and Security

All personal data is stored securely on protected servers. We take every reasonable precaution to safeguard your information and ensure compliance with data protection laws.

If you’ve been inactive for more than 24 months, we may remove your details from our system. You may also contact us at any time to request the removal of your data.

Where passwords, PINs, or user IDs are required, you are responsible for keeping these secure and private.

Sharing Your Information

We value your trust. That’s why we never share or sell your personal data to third parties. All data collected is used solely for Playroom Sheffield’s direct operations and communications with you.

Your Rights

You have the right to request access to any personal data we hold about you. If you would like a copy or wish to amend or delete your data, simply contact us and we’ll respond promptly.

Cookie Policy

Our website uses cookies to improve your browsing experience. Cookies are small text files that help us remember your preferences, simplify navigation, and personalize content on return visits.

You can choose to accept or decline cookies in your browser settings. However, disabling cookies may affect the functionality of some features on our website.

We may also use cookies in partnership with Google Ads to help us track the performance of advertising campaigns and enhance your online experience. Learn more about Google’s privacy policies here.

Website Terms of Use

Use of Our Website

By accessing and using this website, you agree to the following terms and conditions. If you do not agree with these terms, please do not use the site.

We reserve the right to make changes to the content or terms at any time without notice. Continued use of the site implies acceptance of any updated terms.

Website Access

While we strive to keep our website available at all times, we cannot guarantee uninterrupted access due to factors beyond our control. We also cannot guarantee that all information is always completely current or free of errors.

From time to time, our website may link to third-party sites. We are not responsible for their content, terms, or privacy policies.

Acceptable Use

You agree not to:

  • Submit or share offensive, abusive, or harmful content.

  • Upload unauthorized code or interfere with the website’s operation.

  • Use our content or branding for unsolicited promotions or spam.

Warranty Disclaimer

All information and images on this site are for general use and believed to be accurate. However, Playroom Sheffield does not guarantee that downloaded materials are free from viruses. Please use appropriate security measures when browsing.

 

Copyright Notice

All content on this website—including logos, graphics, text, and code—is the intellectual property of Playroom Sheffield. Reproducing, copying, or modifying any part of this website without prior written consent is strictly prohibited.

Submissions & Contributions

By submitting content (such as testimonials or blog comments) to our site, you grant us permission to use, display, and adapt that content for promotional or informational purposes.

Changes to This Policy

We may update this Privacy Policy and Terms of Use from time to time. Please review this page periodically. Your continued use of our website means you accept any updates made.

Contact Us

If you have any questions or concerns about your personal data or this website, please reach out to us at:
📧 info@playroomsheffield.co.uk

Opening Hours

Opening Hours

Mon-Fri: 9.00 am – 6.00pm
Sat & Sun: 9.00 am – 7.30pm
Public Holidays: as advertised